Customer Service Representative (Day Shift) - Open to Fresh Graduates!

Join Power Mac Center as a Customer Service Representative and kickstart your career in a dynamic and supportive environment! We are looking for enthusiastic individuals, including fresh graduates, to provide exceptional service to our customers during the day shift. Located in various strategic areas across Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, our company is committed to delivering top-notch customer service in a vibrant and growing market.

As a Customer Service Representative, you will be the face of our company, handling customer inquiries, resolving issues, and ensuring a seamless shopping experience. Our team is known for its friendly and professional approach, and we offer a competitive salary and a range of benefits to support your growth and well-being.

If you are passionate about customer service and eager to build a career in a dynamic environment, Power Mac Center is the perfect place for you. We value diversity and encourage applications from all backgrounds.

📋 Tanggung Jawab Pekerjaan

• Answer customer inquiries via phone, email, and in-store.
• Resolve customer complaints and issues professionally and efficiently.
• Assist customers with product selection and recommendations.
• Maintain accurate records of customer interactions and transactions.
• Provide exceptional in-store service to enhance customer satisfaction.
• Collaborate with the sales team to meet daily targets.
• Stay updated with the latest products and promotions to provide accurate information to customers.
• Participate in team meetings and training sessions to improve service standards.

🎓 Kualifikasi & Syarat

• Fresh graduates or individuals with minimal work experience in customer service.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Strong problem-solving and conflict resolution skills.
• Proficiency in using basic computer software, including Microsoft Office.
• Familiarity with customer service tools and software, such as CRM systems.
• Ability to work both independently and as part of a team.
• Passionate about providing excellent customer service and helping others.

🛠️ Keahlian

Lowongan Terkait