Star Guide - Full-Time Position at Resorts World Sentosa

Resorts World Sentosa · 📍 Nusa Dua, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Resorts World Sentosa is seeking a dedicated and enthusiastic Star Guide to join our team. As a Star Guide, you will be the face of our resort, providing exceptional guest service and ensuring a memorable experience for our valued guests. This is a full-time position offering a competitive salary package and opportunities for career growth.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Provide information about resort facilities, attractions, and local area to enhance the guest experience.,Assist with guest requests and resolve any issues that may arise during their stay.,Promote resort activities, events, and special offers to guests.,Maintain a high level of cleanliness and organization in assigned areas.,Work collaboratively with other team members to ensure smooth operations.,Contribute to the overall guest satisfaction and positive feedback.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Fluent in English and Bahasa Indonesia.,Excellent communication and interpersonal skills.,Previous experience in hospitality or customer service is a plus.,Ability to work in a fast-paced environment and handle multiple tasks.,Strong organizational and problem-solving skills.,Friendly, approachable, and service-oriented attitude.,Willingness to learn and adapt to new situations.

🛠️ Keahlian

Guest serviceCustomer relationsEvent promotionProblem-solvingTeamworkMultilingual communication
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